Privacy Policy
Last updated: 15-September-2024
Waypoints Aviation (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, including our A320 flight simulator experiences, webshop products, and sale of full-fledged simulators based in Dubai.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy..
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Book a Flight Simulator Experience: Name, email address, phone number, payment details, and any special requirements.
- Purchase from Our Webshop: Shipping address, billing address, payment information, and order details.
- Inquire About Full-Fledged Simulators: Company name, contact person, email address, phone number, and project details.
- Subscribe to Newsletters or Promotions: Email address and preferences.
- Contact Us: Name, email address, phone number, and the content of your message.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP Address
- Browser Type
- Operating System
- Pages Visited and Time Spent
- Referring Website
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
2. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
- Legal Obligations: When processing is necessary for compliance with a legal obligation.
- Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
3. How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Maintain Our Services: Processing bookings, purchases, and inquiries.
- To Improve Our Website and Services: Analyzing usage patterns to enhance user experience.
- To Communicate with You: Sending confirmations, updates, and responding to inquiries.
- Marketing and Promotions: Informing you about special offers, new products, or services you might be interested in (you may opt-out at any time).
- Legal Obligations: Complying with applicable laws and regulations.
- Security: Monitoring and ensuring the security of our website and services.
4. Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
- Customer Data: Retained for the duration of our relationship and as required by law.
- Marketing Data: Retained until you opt-out or withdraw your consent.
- Legal Compliance: Information may be retained longer if required by law or necessary to resolve disputes.
5. Disclosure of Your Information
We may share your personal information in the following circumstances:
5.1 With Service Providers
We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, shipping companies). These third parties have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
6. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
- Encryption: Sensitive data (such as payment information) is encrypted during transmission, and not stored by WayPoints Aviation but by third-party providers.
- Access Controls: Access to personal data is restricted to authorized personnel only.
- Regular Security Assessments: We conduct regular reviews and assessments of our data collection practices.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. International Data Transfers
Your information, including personal data, may be transferred to and maintained on servers located outside of your jurisdiction, where data protection laws may differ.
By providing your information, you consent to such transfers, understanding that we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Your Rights Under Applicable Laws
Depending on your location and subject to applicable law, you may have the following rights regarding your personal information:
8.1 Access and Correction
- Right to Access: You have the right to request copies of your personal information.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
8.2 Deletion and Restriction
- Right to Erasure: You have the right to request that we delete your personal information under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
8.3 Objection and Portability
- Right to Object: You have the right to object to our processing of your personal information under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
8.4 Withdrawal of Consent
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
8.5 Exercising Your Rights
To exercise these rights, please contact us at [email protected]. We may require verification of your identity before responding to your request.
9. Third-Party Services and Analytics
We may use third-party service providers to monitor and analyze the use of our website and services, such as:
- Google Analytics: Tracks and reports website traffic. Google uses the data collected to track and monitor the use of our services. This data may be shared with other Google services.
For more information on Google’s privacy practices, visit the Google Privacy Terms web page: https://policies.google.com/privacy
10. Cookies Policy
10.1 What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and provide information to site owners.
10.2 How We Use Cookies
- Essential Cookies: Necessary for the website to function properly.
- Performance Cookies: Collect information about how visitors use our website.
- Functional Cookies: Remember choices you make to improve your experience.
- Targeting Cookies: Deliver content relevant to your interests.
10.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will take steps to remove that information from our servers.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make significant changes, we will notify you via email or a prominent notice on our website prior to the change becoming effective.
13. Compliance with UAE Data Protection Laws
We comply with the data protection laws of the United Arab Emirates, including any applicable regulations concerning the collection, use, and retention of personal data.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Waypoints Aviation
Dubai, United Arab Emirates
Email: [email protected]
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Nota: Data Protection Officer (DPO): If we appoint a Data Protection Officer in the future, we will update the contact information accordingly.